GlobalLogic Inc., a Hitachi Group Company, has been recognized as a market leader in the ISG Provider Lens™ Digital Engineering Services Report 2024 by Information Services Group (ISG), a leading global technology research and advisory firm. The report evaluates the capabilities of 41 providers across services for design and development, integrated customer and user engagement, platform and application services, and intelligent operations.
This year’s report finds that the accelerated shift to digital engineering services is fueled by growth in generative AI capabilities, agile business processes and workflows, integration between IT and operational technology (OT), and developing sustainable products and processes. By combining GlobalLogic’s breadth of engineering expertise across industries and Hitachi’s legacy OT offerings, GlobalLogic helps clients navigate the complexities of intelligent digital transformation and achieve their business objectives.
ISG finds that enterprise adoption of generative AI, particularly for digital engineering, has been “cautious and selective”. With 75 projects completed or underway, GlobalLogic is at the forefront of Gen AI-enabled product development, and experienced in building and integrating publicly available and custom-created platforms, applications, and models essential to enterprise-grade AI. Building on this capability, GlobalLogic recently announced their ‘Platform-of-Platforms’ architecture, the first of its kind for unifying and industrializing enterprise-grade AI and GenAI solutions, with responsibility, reliability, and reusability at the forefront.
GlobalLogic was ranked as a Leader in four quadrants: Design and Development, Integrated Customer/User Engagement and Experience, Platforms and Applications Services, and Intelligent Operations.
Design and Development(Products, Services, Experience): This quadrant highlights GlobalLogic’s design-led engineering approach to deliver integrated hardware/software and new data-driven product development, through services ranging from ideation and strategy to design and R&D, leveraging capabilities across rapid and agile design, prototyping and quality testing.
Integrated Customer/User Engagement and Experience: This quadrant covers providers that use intelligent aftermarket services to deliver customer services and product support through digital platforms. GlobalLogic leverages deep expertise in AI to enhance customer experience that gives customers a competitive edge.
Platforms and Applications Services: This quadrant assesses the ability to design and deliver digital platform engineering competencies. GlobalLogic’s leadership in the category points to proficiencies in business and technical design, building new experiences and leveraging digital ecosystems, orchestration platforms and microservice-based architectures.
Intelligent Operations: GlobalLogic’s leadership in this quadrant points to differentiated service offerings and capabilities that digitize and modernize the manufacturing industry, making operations more connected, autonomous and capable of self-decision-making and auto-correction.
“GlobalLogic uses its strong technology partner ecosystems aptly to enable clients’ digital product and service design based on experience simulations and AI-powered testing,” says Tapati Bandopadhyay, Lead Analyst and Research Partner at ISG. “GlobalLogic is working extensively on AI-powered solutions to elevate CX and digital business support to the next levels of responsiveness, responsibility and autonomous actions. Through data-driven operations, GlobalLogic helps clients achieve optimal and efficient business processes and supply chains.”
“Businesses are increasingly engaging with digital engineering providers to expedite their journey towards becoming an intelligent enterprise. GlobalLogic’s recognition as a market leader reinforces our expertise in helping clients recognize the hype and shift from pilots to scalable deployments,” says Sumit Sood, Head of Engineering and COO at GlobalLogic. “With a unique customer-led business model, extensive capabilities, and a skilled workforce, we’re helping our clients create value through their digital transformation initiatives and supporting the push towards the intelligent enterprise. This amplifies our commitment to client partnership and collaboration, and deliver robust strategies that ultimately provide superior digital experiences for clients.”
Businesses of all sizes and across industries are navigating transformation that result from a myriad of change, ranging from technological innovation to evolving business models. GlobalLogic’s leadership position in the ISG Provider Lens™ Digital Engineering Services Report 2024 bolsters the company’s expertise in integrating strategic design, complex engineering, and vertical industry expertise to help customers accelerate their transition into tomorrow’s digital businesses.
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